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speaking at funerals
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Speaking from Notes
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speaking on short notice
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speech openings
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video technology for presenting
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Sometimes the Problem Isn’t the Decision
Involve People Before the Decision “You overstepped your area of responsibility.” Those were not exactly the words I wanted to…
An AI-generated family photo became an international controversy. Here’s what it teaches us about communication.
What happens when the message you send isn’t the message people receive? A Michigan credit union CEO recently learned just…
My New Book Is Here: Land Your Message
I’m excited to share some news: My new book, Land Your Message: How to Turn What You Know Into a…
The Curse of Knowledge: When “Move the Mouse Up” Isn’t Clear
When my daughter was about three years old, I decided to teach her how to use a computer. She was…
Ask Before You Assume: The Communication Step Leaders Often Skip
Many communication problems begin before anyone says a word. They begin with an assumption. We assume people know what we…
What My Granddaughter Taught Me about Communication
A few people have asked about my recent trip to Disney World with my daughter and her family. “Did you…
Better Decisions Start With Better Communication
When people think about decision-making, they often focus on analysis: gathering facts, weighing options, calculating risks, and choosing the best…
Clarity Before Charisma
Many communication coaches focus heavily on delivery. They teach confidence, gestures, vocal variety, executive presence, storytelling, eye contact, posture, pauses,…
Stop Rambling in Interviews: Use CARB
Beyond STAR: Use CARB to Answer Behavior-Based Interview Questions with Business Impact Most professionals know they should prepare stories for…