Sometimes the Problem Isn’t the Decision
Involve People Before the Decision “You overstepped your area of responsibility.” Those were not exactly the words I wanted to hear about a month into a new leadership role. I had taken over leadership of an organization with several divisional directors reporting to me. During a meeting with the directors, one of them told me—very […]
My New Book Is Here: Land Your Message
I’m excited to share some news: My new book, Land Your Message: How to Turn What You Know Into a Message People Understand and Act On, is now available on Amazon. This book grew out of something I’ve seen again and again in my years as a communication coach: The more you know about something, […]
The Curse of Knowledge: When “Move the Mouse Up” Isn’t Clear
When my daughter was about three years old, I decided to teach her how to use a computer. She was too small to see the screen comfortably, so I stacked some books on a chair for her to sit on. I placed her hand on the computer mouse and told her, “Move the mouse up.” […]
Ask Before You Assume: The Communication Step Leaders Often Skip
Many communication problems begin before anyone says a word. They begin with an assumption. We assume people know what we know. We assume they care about what we care about. We assume they understand why a decision was made. We assume they know what we expect them to do next. And sometimes, we assume that […]
Better Decisions Start With Better Communication
When people think about decision-making, they often focus on analysis: gathering facts, weighing options, calculating risks, and choosing the best path. That matters, of course. But in real organizations, especially fast-moving ones, many decisions do not break down because people failed to think. They break down because people failed to communicate. The problem is often […]
Every Talk Is Either Practice or Positioning
Most people think of presentations as something to prepare for… deliver… and move on from. A meeting.A team update.A conference talk.A Toastmasters speech. You prepare. You deliver. You check it off. And then it’s over. But there’s a different way to think about your speaking. Every talk is either practice… or positioning. What Practice Thinking […]
Most Speakers Focus on Their Topic. That’s the Problem.
When people prepare a presentation, they usually start with their topic. Leadership.Communication.AI.Strategy. And that makes sense. You need something to talk about. But focusing on your topic is also where many presentations start to lose impact. Because your audience isn’t there for your topic. They’re there for what the topic means for them. The Difference […]
Executive Presence Guide
Imagine you’re leading a team meeting where a tough decision needs alignment. You’ve prepared your points, but the room feels skeptical. As you begin, your stillness—feet grounded, posture composed—signals steadiness. Your voice, paced and purposeful, conveys authority. And your eye contact, aligned with clear gestures, builds trust. This is executive presence in action. Over the […]
Your Visual Signals are Leadership Signals
Before people evaluate your ideas, they evaluate you. Not your résumé.Not your title. You. Your posture.Your eye contact.Your gestures.Your facial expressions. Leadership is seen before it is understood. In high-stakes meetings, presentations, and client conversations, visual cues shape credibility long before your message is fully processed. They’re subtle. Often unintentional. Always interpreted. Here’s what to […]
Your Voice is a Leadership Signal
In the last article, we explored stillness as a leadership signal — how visible restraint communicates authority. But leadership isn’t only seen. It’s heard. Your voice is constantly signaling: Are you certain?Are you steady?Do you trust your own message?Should others trust it too? Before people evaluate your ideas, they evaluate how you sound when delivering […]