Sometimes the Problem Isn’t the Decision
Involve People Before the Decision “You overstepped your area of responsibility.” Those were not exactly the words I wanted to hear about a month into a new leadership role. I had taken over leadership of an organization with several divisional directors reporting to me. During a meeting with the directors, one of them told me—very […]
Unlock the Secret to Mastering Conflict
Discover simple techniques to resolve conflicts with confidence professionally and personally!
How to Deal with Criticism in the Moment
In today’s world, where everyone has an opinion, learning how to handle criticism is crucial. Imagine you’re in the spotlight, and suddenly, not all feedback is positive. This is when the real test begins: how do you respond? Instead of getting defensive or upset, there’s a smarter way to deal with it. Welcome to the […]
Standing Your Ground: 20+ Phrases
Sometimes you need to stand your ground in a disagreement. You’ve listened reflectively, tried “Help me understand . . .” (see THIS blog post). But, there is a line in the sand you don’t want to cross. Below are some phrases to use. Use a respectful and measured tone of voice when using the following phrases. Some of […]