FREE Public Speaking Class Jan 11 (Twin Cities)

flyer_Date: Monday, January 11, 2016

Time: 6:30 PM to 8:30 PM

Location:  Ridgedale Library (Minnetonka, MN) 

Link to reserve your seat (free event presented on behalf of District 6 Toastmasters)

Speak with conviction and confidence! No matter the subject, you can capture your audience’s attention and keep them engaged. In this FREE, interactive class, you will learn how to:

  • Create a “bumper sticker” defining statement to position yourself to your audience
  • Start and end with a bang
  • Keep your audience engaged with stories
  • Develop your points clearly
  • Maintain eye contact, even when using notes
  • Power up your PowerPoint with simple-to-implement ideas
  • Deliver with confidence

Reserve your seat now!



The Call-Back: A Comedy Technique for Speeches

The Call-Back

Would you like a simple speech technique that will create a closer connection with your audience, help them remember your material, and possibly get a laugh?

Try using the “call-back.”

The call-back is a stand-up comedy term that means to refer to an earlier joke that got a laugh.

For example, at a recent Humor Mill Toastmasters meeting, Dennis Carney, a local stand-up comedian, had a piece about performing in Las Vegas.  He talked about how exciting it was to see his name on billboards and on the side of every fifth or sixth cab that went by.  “Of course, it wasn’t my real name.  It was my stage name: Prime Rib $9.95.”  That punch line, which he delivered better than I am describing, got a good laugh.  Later, he told another story about being in Las Vegas, and having a cop knock on his door.  When he answered the door, the cop addressed him as “Mr. Rib.”  That call-back to the previous joke got another laugh.

A call-back in a speech does not have to refer back to something funny in order to be an effective call-back.  It does need to refer back to something that will connect emotionally with the audience.  You can call-back to a previous story in your own presentation or to something that occurred previously at an event (something that happened or something that another speaker said that created an emotional experience).

The call-back can be an effective closing summary technique if you have structured your speech with a story for each main point.  In closing, you can refer briefly to the story and connect that with the story’s point. For example, in one speech, I have a story about how difficult my mother was when she was ill, but how I learned to “listen from my heart” as she lay dying.  At the end of the speech, I call-back to that story: “From my mother I learned to listen from my heart.”

Using the call-back to refer to something that happened or what someone said prior to your speech creates a connection with your audience because that comment is unique for them and shows you were paying attention.  (Tip for Toastmasters: this can be a very effective Table Topics technique).

Pay attention for moments that you can call-back to connect with your audience!

7 Days, 42+ Speeches: Differentiate or Die


Differentiate or Die.  With all the speakers out there, you need to be different to stand out and be remembered.  Ideally, you would have a unique presentation on a unique topic.

That’s the number one thing I learned last week when I listened to 42+ speeches in 7 days.  Live.  And, I analyzed and wrote critiques for 36 of them.  Only a few stand out in my memory.

If you’re curious, here is the breakdown:

  • 27 High School Capstone Speeches
  • 8 Speech Class Speeches
  • 1 Business Meeting Speech
  • 2 Toastmaster Club Speeches
  • 4+ TLI (Toastmaster Leadership Institute) Speeches

The ones I remembered best had something different about them right from the start.  And, for the ones I evaluated that didn’t stand out, I had suggestions!

I’ve mentioned ways to open with a bang before, no matter the topic (questions, startling statements, stories, quotes and poems, and jokes)

Here are a three additional ways to differentiate yourself:

PROPS:  One memorable way to be different is by the skillful use of a prop.  People remember props.  But, try not to use something you’ve already seen.  For example, in a senior high school girl’s capstone speech project at her Christian school, the young lady wanted to open with asking the question, “Is this glass half full or half empty?” while holding a glass half-filled with water.  Of, course she wanted to make the point that it was all how you looked at it and looking at life with a “half-full” attitude was better.

The only problem with this approach was that it was too familiar.  Not different.  So, I suggested that she still ask the question, “Is this glass half full or half empty?” But provide an unexpected answer:  “The glass is completely full.  It is filled part way with water and the rest of the way with air.  God is like the air in our glasses.  He can completely fill us.”  When I suggested that change, her eyes got wide and she said, “Yes!”

ACTING OUT:  Another student had a speech in which Satan was influencing her thinking one way and God was influencing her thinking another way.  I suggested she use her hands as “puppets,” one on the left side of her head and the other on the right and act out the “voices” of Satan and God.

SINGING (only do this if you have a good singing voice):  Another student talked about how he felt led to join the Marines.  I suggested he sing the first stanza of the Marine’s Hymn.

What other ways have you seen speakers differentiate themselves?  What do YOU remember?


Bookending Your Speech: Tying the Introduction to the Conclusion

Bookending a speechBookends are designed to “buttress, or to support an upright row of books.” Usually, bookends also are a matched, mirror image set, providing visual balance.  Bookending your speech means that your speech introduction and conclusion support your speech in a way that provides balance.  You “close the circle” for your audience, wrapping up your speech in a neat package.

Here are 5 ways you can bookend a speech:

  1. End by referencing your opening.  Refer back to what you started with (movie, words, quote).
  2. Contrast concepts.  Like mirror-image bookends, your concluding words can contrast with your opening words.
  3. Ask a question/answer a question.  Open with a question.  Answer the question at the end.
  4. Use the same visual.  Use the same PowerPoint slide or the same prop.


Opening:  I held up a photograph of an actor portraying Frankenstein’s Creature and said, “Frankenstein’s Creature is a well-known image in popular culture—a grotesque monster—staggering and grunting like a simpleton.  However, that is a gross misrepresentation of creature as originally created.”

Closing:  I held up the same photograph and said, “Frankenstein’s creature was no simpleton.  I leave you with the question–Who really is the monster in this story?  The creature, its creator, or society?”

5. Story.  This is my favorite bookending method.  Start your speech with a story, but cut it off at the climax.  Close with the finish to the story.  This approach also keeps your audience’s attention.  People want to know how the story ends!  Just remember that the story has to be relevant to your speech content.  You can even weave the story throughout your speech.

Longer example (for a speech about dealing with difficult people):

Opening: I handed the old woman the Arby’s bag. She peered into it.  “But I asked for a Big Roast Beef Sandwich!”

“It IS the Big Roast Beef Sandwich.”

The old woman scowled and held up the sandwich for inspection.  “But I wanted the really big one.  This is puny!”

“Oh. . . .The choices were Big, Bigger and Biggest.  I just got what you asked for.  You said you wanted a Big Roast Beef Sandwich.”

“But, that’s not what I MEANT!”

I was frustrated. The old woman was cranky.  She was demanding.  She was . . . my mother. 

Middle:  I continue the story when I talk about having empathy with “difficult people.”  I reveal that my mother was struggling with a terminal illness.  I make the point about “listening from your heart.”

Ending: I finish the story about my mom by relating our last conversation, the day before she died, reinforcing the theme of “listening from your heart.” The speech ends with a variation on a quote from the book The Little Prince and an inspirational call to action:

As I walked out the door, I heard her voice, almost inaudible: 


“Yes, Mom.”

“I love you, Di.”

That was what was unfinished.  The words of love.    Those were the last words she said to me.  She died the next day. 

My mother listened with her heart and heard what I didn’t say.  What I didn’t even know I needed to hear.  They were the words in my heart that she heard with her heart.  They were a gift.  She was a gift.

In the book, The Little Prince, one of the characters says that

It is only with the heart that one can see rightly; what is essential is invisible to the eye.

I might change that to be:

It is only with the heart that one can hear rightly; what is essential is inaudible to the ear.

Listen from your heart and as you face conflict this year, and you will, try to look for the growth opportunity.  Every conflict, every difficult person, comes with a gift, if you look hard enough for it.

Give your audience the gift of bookending your speech!


Grab Your Audience! 3 P’s of Speech Introductions

Do you want to hook your audience right at the start of your speech?  Do you want to have them leaning forward with interest?  Do you want to have an approach to introductions that you can apply to many speeches?

Today you will learn an effective, time-tested pattern for speech introductions that will grab your audience’s attention and create a desire to hear more.

There are 3 easy steps, 3 P’s, of effective speech introductions:  a little Pep, a big Promise and a clear Path.   Get their attention (pep), tell them how they will benefit (promise) and preview how you will get them there (path).

Pep:  Grab your audience’s attention by opening with questions, startling statements, a quote, a poem, a story or a joke (although be careful with jokes—only use one if you know it will work).  See the 5 previous Talking Points for information on openings.

Promise:  Tell your audience how they will benefit by listening.  Remember, everyone is tuned into their own radio station, WIIFM (What’s In It For Me?). How will what you are about to say make their lives better?

Path:  Give your audience a preview of where you are going to take them. This primes your audience and also gives your speech some organization!  They can “take away 4 tools,”  “learn 3 steps,” “gain 3 benefits,” etc.  I wouldn’t have more than 5 “take-aways” in most speeches.  Three is ideal.

This approach will work for many speeches, but most especially for workshop speeches.

If you’d like an example, take a look at the opening of this short post.

Pep:  Do you want to hook your audience right at the start of your speech?  Do you want to have them leaning forward with interest?  Do you want to have an approach to introductions that you can apply to many speeches?

(Actually, the “Pep” is also implied “Promise,” but I do have a promise statement, too).

Promise: Today you will learn an effective, time-tested pattern for speech introductions that will grab your audience’s attention and create a desire to hear more.

Path: There are 3 easy steps, 3 P’s, of effective speech introductions:  a little Pep, a big Promise and a clear Path.   Get their attention (pep), tell them how they will benefit (promise) and preview how you will get them there (path).

Try the 3 P approach in your next speech introduction!

Opening and Closing your Speech with Jokes

Wouldn’t you love to get your audience laughing at the start of your speech or leave them laughing at the end?

Jokes can do the job, but use them with caution!  If you are using someone else’s material, you need to give credit.  The joke needs to be relevant to your presentation  (I hate it when presenters just tell a joke for a laugh, but it has nothing to do with their topic or the audience). Don’t tell offensive jokes.

Top tips on practicing and telling jokes:

1. Use funny material.  Did you laugh when you heard it?  Did other people laugh?

2. Remember it.  Record it.

If you just heard a joke and want to remember it, try writing it down right away.  You can also tell it into your cell phone’s voice recorder, which also gives you your first shot at telling it!

Save it in a joke file on your computer.  Or, if you have a blog, use it in your blog, but make sure it is relevant to your topic.

3. Rehearse it. 

I suggest starting out with short jokes—a short set up and then a punch line.  For longer jokes, visualize all the characters as you practice the joke.  Use body language as appropriate (moving your body will help you remember).  Practice the pacing. Don’t rush it. Remember to pause a little before and after the punch line.

Set up . . . (pause) . . . punchline . . . (pause)

If people laugh after the punch line, pause long enough to allow them to laugh.  Don’t step on the laughs.  Milk the laughs with your reaction—just don’t say anything.  Let your body and face do the talking!

If people don’t laugh after you have paused for a couple of seconds, you have a couple of options:

Option A:  If it was very obviously a joke, you can make a self-deprecating comment such as, “Well, my cat thought it was funny.”

Option B: Just move on.  Don’t react at all.

4. Practice in front of others. Practice on friends and family.  They will love you even if you bomb.   Nothing takes the place of practicing in front of others.   Record yourself if possible.  If someone laughs even a little, you can build on that.  Maybe you can punch it up with attitude and body language or just change a single word.

“Words with a ‘k’ in it are funny. Alkaseltzer is funny. Chicken is funny. Pickle is funny. All with a ‘k’. ‘L’s are not funny. ‘M’s are not funny. Cupcake is funny. Tomatoes is not funny. Lettuce is not funny. Cucumber’s funny. Cab is funny. Cockroach is funny — not if you get ’em, only if you say ’em.”

said by a character in Neil Simon’s The Sunshine Boys

 5. Sell it!  Tell the joke with ATTITUDE.  You must be very sure of the content, the order, the timing and most especially, the punch line.  If in doubt, keep it out!

Try out some jokes–it does get easier with practice!

Stories: Opening and Closing Your Speech with a Story

Stories are my personal favorite way to open a speech.  Stories touch our emotions and linger in our mind. Stories are a powerful way to captivate and connect.

Stories captivate us because we think in stories.  We can’t help it!

“Stories fill our lives in the way that water fills the lives of fish.”~Steve Denning

Stories connect because stories touch our emotions.  Tell stories that elicit one or more of the 7 basic emotions:  happiness, sadness, anger, fear, disgust, contempt or surprise.

Stories also connect because they are concrete.  We create visual images in our own brains when someone tells us a story.  Stories create a virtual mind meld

And, perhaps most importantly, people remember stories! In the book, Made to Stick: Why Some Ideas Survive and Others Die, the authors tell a story about a class that one of them teaches.  Bottom line: Stories get remembered about 13 times better than statistics. Facts tell, but stories sell!

Also, when you place a story at the beginning or end of your speech, you also are taking advantage of of the primacy and recency effect of memory.  We remember best what we hear at the beginning and ending of information.

9 tips for storytelling:

1.  Use a storytelling format that leaves your listeners leaning forward.  A story usually only is interesting if there is CONFLICT.  Here is a standard story format:

(Main character) is in (Circumstance/setting) and needs to (Goal), but faces (obstacles/opponents) when (Climax/conflict at a high point) until (resolution—obstacle or opponents are overcome).

2.  Don’t always make yourself the hero in a story.  People will think you are arrogant.  Some of the most effective and endearing stories are when the teller discloses some personal flaw (but don’t get uncomfortably personal).  You can also reveal your own character (which is a quick way to build trust and intimacy) in your stories where you learn a lesson from someone else or are a supporting character.

3.  Ditch the back-story.  Provide just enough background to make the story relevant or understandable.  Get to the conflict as quickly as possible.

4. Don’t provide all of the details.  Let your listeners fill in some of the details with their own imaginations.  As the 1999 World Champion of Public Speaking, Craig Valentine says, “People buy-in to what they create.”

5. Limit narration.  Use just enough narration to set up dialogue.  Dialogue is the heart of an engaging oral story.  Make your characters come alive through dialogue.

7.  Be dramatic—the number one drama tool in storytelling:  the dramatic pause. Pause a couple of seconds before a climatic situation to heighten the feeling of anticipation.  “To be or not to be?”  (pause, pause)  “That is the question.”

8. Use primarily your own, personal stories!  They are uniquely yours, even if you are relating a common experience.  Especially good ones can be your signature stories. However, I am partial to using stories from popular movies to set the stage or provide an ending to a speech. But be careful in using stories from other sources (if you do, give credit).  They can be overdone. Please, please don’t tell The Starfish Story.

9. Act it out!  Let your facial expressions convey emotions. Get your body into the story.  Don’t just say “we pushed the car out of the ditch,” but actually act out at least the hand gesture of pushing.

To improve your storytelling ability, think “don’t tell, show.”  People will remember what they see more than what you say.

Tell a story!

How to Use Quotes and Poems to Open and Close Your Speech

The audience gazed in anticipation as I stood before them holding a large black cloth draped over my arm.  Then I threw the black cloth over my head.  After a brief pause, I quoted the opening lines of an Emily Dickinson poem:

“I’m nobody. Who are you?

Are you nobody, too?”

I then paused, and removed the cloth and continued with the rest of my speech.  The speech was about noticing the people around us.  It was for a Toastmaster contest several years ago.  I didn’t win (I think shrouding my head and face not only might have broken my eye contact with the audience, but also might have been too contrived).  However, quoting the poem, one of Emily Dickinson most famous poems, was a hit!

If you use a poem or quote to open or close your speech, you can inspire, motivate or challenge people with someone else’s words.  If the quote or poem is famous (and not too long!), you can tap into the audiences memories and associations with the words and transport them to the message of your speech in a powerfully moving way. The words may carry an emotional charge beyond their meaning.  For me the Emily Dickinson poem, “I’m Nobody” transports me to when I was a nobody in junior high school, and frankly, rather liked being a nobody.

The internet makes it easy to find quotes and poems!  Here are just a couple of sources:

Search for quotes by topic at Brainy Quotes.

Search for poems by topic at Poem Hunter.

Here are a few guideline for using a poem or quote:

  1. Short. Generally use short excerpts from longer works.
  2. Relevant. It must be relevant to your message.
  3. Attributed. Give credit.  If the author is unknown, you can say, “Someone once said . . .”  Don’t say the author is “Anon” (Anon= anonymous.  This is probably obvious to almost everyone, but I was at a high school speech contest and two of the contestants said their quote was by “Anon”)
  4. Pause. Pause before and pause after the quote, to give people time to absorb it.
  5. Practice!  You are using someone else’s words which may trip up your tongue if you don’t practice.

A fine quotation is a diamond on the finger of a witty person, but a pebble in the hands of a fool.  ~Author Unknown

Wake Up Your Audience with Startling Statements


Bambi vs. Jaws.  No contest on which is deadlier, right? It’s . . . Bambi.  A deer is 20 times more likely to kill you than a shark.  Every year in the United States, deer-car collisions kill more than 200 people.

The above startling statement, especially if accompanied by a visual, could open a presentation on the very practical topic of how to avoid hitting a deer. Or, it could be the opening of a speech about how we worry about things that are unlikely to happen (like getting killed by a shark while swimming in the ocean).

Opening your speech with a startling statement can jolt your audience to attention.  Once you’ve gotten their attention, it’s much easier to keep it!

The most common way to open a speech with a startling statement is to use statistics.  You can find statistics on almost anything online!  However, make sure your statistic is relevant to your topic and accurate. Here’s one reliable source:  Using that source, I came up with the following startling statement opening:

“As of 2011, the number of people with undiagnosed diabetes was 7 million. That’s almost as many people as in the states of Minnesota and Iowa put together.”

(As an aside, play with the wording.  I had originally written the these sentences as “As of 2011, there were 7 million people with undiagnosed diabetes.  That’s almost as many people as in the states of Minnesota and Iowa put together.”  Not as powerful–for 2 reasons:  1.  the “shocker” was placed in the middle of the first sentence.  It is much more memorable and dramatic to have at the end of the sentence.  2.  The 2nd sentence refers to the number 7 million of the first sentence.  The second sentence has a more logical, more quickly understood flow with the number in closer proximity).

If you are going to use big numbers, try to give them additional context and to personalize them.  By comparing the number to states, it becomes more than just a big number.  Also, if you were speaking in a different area of the country, you could pick your comparison to be a relevant geographical area.

Startling statements don’t have to involve statistics.  They can just be unexpected.  You possibly can take advantage of a disconnect between how you look/act and what you say.

Here’s an excellent example from one of my favorite blogs on public speaking, Six Minutes Speaking and Presentation Skills :

Other, personal examples:

“I like to hit people. Actually, I like to kick them, too.  I’m a second-degree black belt in Tae Kwon Do.”

“See this jacket?  Three dollars.”  For an opening on a speech about overcoming adversity, in which I am wearing a very nice looking jacket, purchased at a Salvation Army Store during tough times.

What statistics or personal revelations can you use at the start of your presentations to wake up your audience?